Frequently Asked Questions

Everything you need to know about Mashq-ai’s AI quiz generator, flashcard maker, practice test workflows, and how to upload slides or notes to create study questions instantly.

General Questions

What is Mashq-ai?

Mashq-ai is an AI-powered educational platform that helps students and educators generate high-quality learning materials instantly. Our tools create topics, books, MCQs, flashcards, study guides, and more using advanced artificial intelligence technology.

Is Mashq-ai really free?

Yes! Our core features are completely free to use with no credit card required. We believe quality educational tools should be accessible to everyone. We offer optional premium features for power users and institutions, but the vast majority of users find our free tier meets all their needs.

Who can benefit from using Mashq-ai?

Our platform serves a diverse user base:

  • Students: From middle school through graduate level, for homework help and exam preparation
  • Teachers: Creating lesson plans, quizzes, and supplementary materials quickly
  • Tutors: Generating personalized practice materials for individual students
  • Homeschool Parents: Developing comprehensive curriculum and assessments
  • Lifelong Learners: Anyone exploring new topics or preparing for certifications

What makes Mashq-ai different from other AI tools?

Mashq-ai is specifically designed for education. While general AI tools like ChatGPT are versatile, we optimize for educational content with features like structured MCQ generation, flashcard formatting, progress tracking, and PDF export. Our content is tailored for teaching and learning, not just information retrieval.

Using Mashq-ai

Do I need to create an account?

Currently, no account is required! You can use all features immediately without signing up. This means your privacy is protected—we don't store your personal information or track your activity beyond basic analytics.

How do I generate content?

It's simple! Just:

  1. Select the tool you want (Topics, Books, MCQs, etc.)
  2. Enter your subject or topic
  3. Choose any options like difficulty level or quantity
  4. Click generate and wait a few seconds
  5. Review, edit if needed, and export as PDF

Can I edit the generated content?

Absolutely! We encourage reviewing and customizing AI-generated content. You can copy the text, make edits, and create your own versions. For PDF exports, edit the content before downloading.

How long does content generation take?

Most content generates in 3-10 seconds. Complex requests like full book outlines or large sets of MCQs may take 15-30 seconds. Your internet speed can also affect loading times.

Can I upload my own files?

Yes! Our MCQ and Flashcard generators support file uploads (PDF, Word documents) as well as website links and images. Upload your course materials, and we'll create practice questions based on that content.

Content Quality & Accuracy

How accurate is AI-generated content?

Our AI uses advanced language models trained on vast educational datasets, providing generally accurate information. However, AI can occasionally make errors or generate outdated information. We strongly recommend verifying important facts independently, especially for academic or professional use.

Should I trust AI-generated content for exams?

Use AI-generated content as a starting point or study aid, not as your sole resource. Cross-reference with textbooks, instructor notes, and authoritative sources. Think of Mashq-ai as a smart study partner—helpful but not infallible.

Can teachers use this content in their classrooms?

Yes! Many educators use Mashq-ai to create draft materials that they review and refine. We recommend teachers:

  • Review all AI-generated content for accuracy
  • Customize materials to match their curriculum
  • Add their own examples and context
  • Disclose to students when materials are AI-assisted

What if I find an error in generated content?

Please report it! Contact us at contact@mashq-ai.com with details. We continuously work to improve our AI models based on user feedback.

Privacy & Data Security

What data do you collect?

We collect minimal data to operate our service: IP addresses for security, basic usage analytics (which tools are used, when), and any content you choose to upload. We do NOT store personal information like names, emails, or payment details for free users.

Is my uploaded content stored?

No. Files you upload (PDFs, documents, images) are processed in memory and immediately deleted after generating your requested content. We do not retain copies of your files.

Can others see my generated content?

No. Your generated content is private to your session. We don't share it with other users or store it permanently. Once you close your browser, it's gone.

Is Mashq-ai GDPR and FERPA compliant?

Yes. We follow international data protection standards. Since we don't collect personal information from students without accounts, FERPA concerns are minimal. See our Privacy Policy for full details.

Technical Questions

What browsers are supported?

Mashq-ai works on all modern browsers including Chrome, Firefox, Safari, Edge, and mobile browsers. For best experience, use the latest version of your preferred browser.

Can I use Mashq-ai on my phone?

Yes! Our platform is fully responsive and works on smartphones and tablets. However, for complex content like book generation or extensive MCQ sets, a larger screen provides a better experience.

Why did content generation fail?

Occasional failures can occur due to:

  • Temporary API service issues—try again in a moment
  • Extremely complex or unusual requests
  • Poor internet connection
  • Browser issues—try refreshing the page

If problems persist, contact our support team.

Can I integrate Mashq-ai into my LMS?

We're working on API access and LMS integrations for institutional users. Contact us at contact@mashq-ai.com to discuss your needs and join our beta program.

Pricing & Premium Features

What's included in the free tier?

Everything most users need:

  • Unlimited topic generation
  • Unlimited book outlines
  • Unlimited MCQs and flashcards
  • PDF export for all content
  • File and link processing
  • Story, email, slides, quote, and social post generation

What premium features are you planning?

We're considering:

  • Higher API rate limits for power users
  • Advanced customization options
  • Priority processing
  • Saved content libraries
  • Collaboration features for teams
  • Enhanced AI models for complex subjects

Join our mailing list to hear about premium features when they launch!

Do you offer institutional licenses?

Yes! Schools, universities, and training organizations can license Mashq-ai for their entire faculty and student body. Institutional licenses include dedicated support, usage analytics, and customization options. Contact us for pricing.

Support & Contact

How do I get help?

Reach us at:

  • Email: contact@mashq-ai.com
  • Phone: +1 (555) 123-4567
  • Hours: Monday-Friday, 9 AM - 5 PM EST

We typically respond within 24 hours on business days.

Can I request new features?

Absolutely! We love hearing from users. Send feature requests to contact@mashq-ai.com. While we can't implement every suggestion, user feedback directly influences our roadmap.

How can I stay updated on new features?

Follow our blog at Mashq-ai.com/blog for updates, tips, and announcements. We regularly post about new features, educational best practices, and AI developments.

Still have questions? We're here to help!