1. Introduction
Welcome to Mashq-ai.com ("we," "our," or "us"). We are committed to protecting your privacy and providing transparency about how we handle information for students, educators, and lifelong learners.
2. Information We Collect
2.1 Information You Provide
- Subjects, prompts, or topics you enter to generate content
- Files you upload (PDFs, Word documents, images) for processing
- Links you submit for summarization or question generation
- Preferences, settings, and feedback forms
- Support requests that may include contact information
2.2 Information Collected Automatically
- IP address, approximate geolocation, and device metadata
- Browser type, operating system, and version
- Usage data (pages visited, buttons clicked, time on page)
- Diagnostic information for performance and security
- Cookie identifiers and analytics data
3. How We Use Information
We use information to:
- Generate AI-powered educational content at your request
- Process documents and multimedia to extract study material
- Improve accuracy, safety, and usability of our tools
- Provide customer support and respond to inquiries
- Detect abuse, secure the platform, and comply with laws
- Analyze aggregated usage trends to prioritize features
4. Education-Focused Practices
- Minimal data storage: Uploaded lesson plans, quizzes, or student materials are deleted automatically after processing unless you explicitly save them.
- Child safety: The platform is designed for users aged 13+ or supervised classroom use. We follow COPPA principles for younger learners working through schools.
- Assessment integrity: Instructors control how AI-generated MCQs or flashcards are distributed and are prompted to review them before use.
- Sensitive topics: We apply filtering and rate-limits to reduce the chance of inappropriate educational outputs.
5. Cookies & Tracking
Cookies help us remember preferences, measure performance, and keep your session secure. You may disable cookies in your browser, but certain features may not function properly.
5.1 Google AdSense
We use Google AdSense to show relevant ads. Google may use cookies to personalize ads, measure performance, and prevent fraud.
Manage ad preferences via Google's Ad Settings or optout.aboutads.info.
6. Third-Party Services
We rely on trusted vendors to operate Mashq-ai.com:
- Groq API: Provides AI generation capabilities. Prompts you submit are processed to create outputs.
- Analytics providers: Help us understand feature adoption and reliability.
- File processors: Libraries (e.g., pdf-parse, mammoth) run locally on our servers to extract text for your session only.
- Advertising partners: Serve ads when you consent to cookies.
7. Data Security
We use encryption in transit (HTTPS), access controls, automated monitoring, and regular security reviews. While no system is perfectly secure, we work continuously to protect your information.
8. Data Retention
We retain personal information only as long as needed to provide services or comply with legal obligations.
- Uploaded files are deleted after processing is complete.
- API usage logs are anonymized and rotated on a rolling basis.
- Support records are deleted once your issue is resolved.
9. Your Rights
Depending on your location, you may:
- Request a copy of the information we hold about you
- Ask us to correct or delete your information
- Object to or restrict certain processing
- Withdraw consent for marketing or analytics cookies
Contact us using the information below to exercise these rights.
10. AI-Generated Content
All educational material created through Mashq-ai.com is AI-generated. We prominently display disclaimers recommending that learners verify accuracy and cite their sources. Teachers should review content before sharing it with students.
11. Children's Privacy
Our services are not intended for children under 13. If we become aware that we collected personal information from a child under 13 without parental consent, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy as our services evolve. When we do, we will revise the "Last updated" date and, if appropriate, provide additional notice.
13. Contact Us
Questions or requests? Reach us at:
Email: contact@mashq-ai.com
Support: support@mashq-ai.com
Address: Mashq-ai, 2100 Market Street, Suite 1050, San Francisco, CA 94114, USA